Eligibility reassessment notices and Early Childhood
Eligibility reassessments can feel unexpected and overwhelming. This overview explains why they happen, what to expect, and how to prepare so you can approach the process with confidence and clarity.
An eligibility reassessment is a check that is completed by the NDIA to confirm if a person still meets the requirements to be an NDIS participant.
You may receive this if the NDIA suspects that a person no longer qualifies because of one area such as:
- Residence – for example you have moved outside of Australia
- There has been a change to your disability
- Age – children under 9 will be asked to complete an assessment to determine if they meet the needs to receive a general NDIS plan as they reach the end of the Early Childhood Early Intervention program
These assessments are completed to help the NDIA ensure that NDIS funding is paid to participants that will continue to meet the eligibility requirements.
While for most older Australians the requirements are generally lifelong, the early intervention program is designed for people under the age of 9 to help minimise the supports required later in the child’s life. Parents of young children will go through a reassessment process at some point if their child will require an NDIS plan after this program.
What to expect?
The NDIA will contact you using your preferred method to let you know when the process will begin and why you have received the notice.
You will receive information to explain what you need to do and the evidence you should prepare. Generally you will have 90 days to complete the information and reply to the NDIA, but you can ask for more time in advance if you think it is necessary.
You will also find out what happens when the decision is made by the NDIA and how you can review the decision if you do not agree with the outcome.
Tips for preparing for a reassessment
- Check to make sure that you keep your contact information up to date with the NDIA. This helps to ensure that you receive the communications early and don’t miss important information.
- Make note of the timeframes and deadlines and make sure you follow them. You can ask for an extension in some circumstances, for example if you need more time to get a report, but you should let the NDIA know early.
- Ask for the information in writing. It can be overwhelming if you receive a phone call at a time that is inconvenient for you. The NDIA must give you information in writing if there is specific information you need to prepare.
- Collect reports early – this can include doctors, allied health professionals and school reports that show measurable progress, barriers, risks if no support is available and evidence based recommendations linked to your NDIS goals.
- Involve your support providers. Your support team can help you prepare evidence or information.
- Keep your own record of changes to support, behaviour and any other changes that may impact your child’s disability support needs.
- Ask for a review of the decision if you do not agree. You can ask for the advice of a disability advocate or other organisation if you need help with this process.
With early preparation, clear records, and the right support, an eligibility reassessment can be a manageable process that ensures participants continue to receive the supports they need.