How We Operate
To deliver a quality service to people who have a disability by:
- and supporting their goals.
To work in partnership with people with a disability, encouraging them to celebrate their unique gifts and strengths, so that they are empowered to identify their dreams and goals and have the resources to support them to achieve these.
To ensure that people with a disability and their families feel supported and that they aren’t alone.
Our Guiding Principle
People with a disability and their families are central to everything we do.
While we have long established connections in the community, we are independent of direct service providers.
Our primary focus is ensuring that people with a disability have supports and services that meet their needs and achieve their goals.
Values for service delivery
We respect diversity and commit to equality and collaboration.
Our professional and confidential service creates a positive reputation with families and the wider community.
We use positive and purposeful interpersonal skills when sharing and receiving information.
We will strive to deliver a service that is of high quality and tailor it to what people required. We will seek clarity if we are unsure.
Values for leadership and teamwork
We will demonstrate inspirational leadership with a focus on fostering a common vision. We will demonstrate ethics and a belief and trust in the strength of people with a disability, whilst offering support around their vulnerabilities.
We commit to a culture of teamwork and collaboration.
We will seek the best solutions when addressing problems. We will be mindful and innovative whilst remaining aware of boundaries and guidelines.
Values for decision making
We will demonstrate integrity when making decisions while being mindful of the context in which they are made to avoid creating restrictions and blocks.
We will show sound judgement when managing resources. We will collaborate where appropriate with other agencies and partners in the community.
Values for strategic operation
We will strive for excellence through continuous improvement of who we are and everything that we do.
We will align our priorities, goals and outcomes with those of the people we work with.