logo
1800 777 723

9:00 - 16:00 Mon - Fri

Feedback & complaints

Feedback & Complaints

If you want to provide positive feedback or make a complaint about our service, you have a number of choices:

Feedback

Discuss your feedback with staff at our head office on  1800 777 723

Email: info@p2pqld.org.au or write to us at Parent to Parent PO Box 434 Yandina Qld 4561

We love to get positive feedback – let us know what you like so we can do more of it.

Complaints

For any complaints or concerns call 1800 777 723

Email: manager@p2pqld.org.au or write to us at Parent to Parent PO Box 434 Yandina Qld 4561

For all information in relation to the process of managing a complaint click here

As we understand that it may be difficult to talk to us directly, it this is the case you can contact Mr Mark Pattison, Inclusion Australia

Mark will listen to your complaint and discuss with you what action can be taken. Mark will not speak to Parent to Parent or any other person or take any action unless you have agreed to it first.

Mark’s contact details are M: 0407 406 647 or email: mark.pattison@inclusionaustralia.org.au

Alternatively, you may utilise an Advocacy Service or contact the Department of Communities – Disability Services.

Postal address:

Child Safety Complaints Unit, Complaints and Review

Department of Communities

GPO Box 806

Brisbane Qld 4001

Phone: 1800 080 464

Email: complaints@childsafety.qld.gov.au